Care for places and people
Facilities support puts us close to the real work of keeping buildings welcoming, services reliable and customers supported. That practical perspective is part of our identity.
INVENTION. EXPERTISE. INTERNATIONAL AMBITION.
Bringing invention
and expertise
together.
Seven specialist brands. Six countries.
We connect ideas, people and expertise
to build lasting value in everyday life.
UK · BRAZIL · MOROCCO · INDIA · BANGLADESH · CHINASCROLL TO EXPLORE
PRODUCT IN DEVELOPMENT
01 / ABOUT USEXPERTISE, UNITED.
Many businesses.
One way of thinking.
Great businesses improve the way people work, live and feel.
UFSS brings together seven specialist brands across facilities services, technology, hospitality, wellbeing and product innovation. Each has its own expertise and identity. Together, they share an ambition: to deliver professional service, build trusted relationships and grow with purpose.
Our group operates in the UK, Brazil, Morocco, India, Bangladesh and China. We bring invention and expertise together, connecting different perspectives with the practical work of caring for places and people. INSUCOOL, our insulin cooling concept, represents a new area of product development within the portfolio.
Discover our story07
Specialist brands.
Connected by purpose.
01
Expert in each sector
Distinct brands with a clear focus on the customers and communities they serve.
02
Stronger through connection
Complementary services bring fresh opportunities to collaborate across the group.
03
Built for the long term
A shared ambition for dependable delivery, responsible decisions and lasting relationships.
OUR INTERNATIONAL PRESENCESIX COUNTRIES. ONE CONNECTED GROUP.
Different perspectives.
Shared possibilities.
We operate in six countries, bringing invention and expertise together across borders. Our ambition is to connect fresh thinking with practical experience, creating value for people, businesses and communities.
06
COUNTRIES
OF OPERATION
EUROPE
United Kingdom
Connect with us ↗SOUTH AMERICABrazil
Connect with us ↗AFRICAMorocco
Connect with us ↗ASIAIndia
Connect with us ↗ASIABangladesh
Connect with us ↗ASIAChina
Connect with us ↗Talk to our group team about the services and partnerships relevant to your market.
02 / OUR STORYFROM EVERYDAY NEEDS TO NEW POSSIBILITIES
BUILT AROUND REAL LIFE
The details matter.
So do the people.
A practical foundation.
An enterprising spirit.
Across six countries, our story is connected by a simple idea: understand an everyday need, then bring invention and the right expertise to it.
Different expertise, shared purpose
Operating across the UK, Brazil, Morocco, India, Bangladesh and China gives our group an international perspective. Our brands bring together cleaning, laundry, accommodation, coffee, wellness and workforce technology, each with its own focus.
Curiosity with a purpose
INSUCOOL extends that thinking into product development: exploring a portable insulin cooling concept for life on the move. It is an idea in development, with testing and validation still ahead.
A MESSAGE FROM OUR CEOPEOPLE FIRST. PURPOSE IN EVERY SERVICE.
Bringing people, property
and technology together.
Adam Lahouidek on building a service business around people, clearer communication and practical technology.
“Our clients need more than a service provider that simply turns up. They need a team that understands their business, takes responsibility and communicates clearly. At United Facilities, our ambition is to make their working day easier by bringing the right people, services and support together.”
Adam LahouidekDirector, United Facilities Support Services Ltd
01 Support our people02 Make technology practical03 Grow through trust
03 / OUR BUSINESSESSEVEN DISTINCT PERSPECTIVES
Specialist by nature.
United by ambition.
Explore the expertise behind our group.
Different sectors. The same care for the details.
Individual expertise. Shared possibilities.Explore a partnership
OUR SECTORS / YOUR WORLDSPECIALIST BUSINESSES. CONNECTED SUPPORT.
Your sector.
Our expertise, together.
Different environments need different kinds of care. We bring the relevant businesses together around your people, your places and the way you operate.
01 / YOUR SECTOR
Offices & workplaces
SUPPORT BUILT AROUND YOU
Ready for the working day.
From the first arrival to the final meeting, a well-supported workplace helps people get on with their work. We connect practical facilities support with the tools to organise it.
Spaces that work
UF Cleaning brings cleaning and maintenance support to offices, shared areas and meeting spaces.
People, organised
Taskbe supports staff scheduling, attendance and day-to-day task visibility.
The everyday welcome
Explore coffee and hospitality opportunities with Oak & Bean, shaped around your location and requirements.
Talk to us about the right combination for your location and requirements. Service scope and availability are agreed with the relevant businesses.
HOW WE WORK WITH YOU
Start with your needs.
Build the right support.
- 01
Understand your operation
Your buildings, people, priorities and working rhythms come first.
- 02
Connect the right expertise
Agree the services, responsibilities and businesses best suited to your requirements.
- 03
Keep the conversation open
Set clear expectations and review the support as your needs develop.
04 / PEOPLE & PLANETOUR SHARED COMMITMENTS
Contributing to a
healthier future.
For people and the planet.
Our ambition is to help create healthier places, support the people behind our services and use resources with greater care. Progress starts with the decisions we make every day.
01 / ENVIRONMENTUse resources wisely.
Use resources wisely.
Make improvement practical.
Our ambition is to reduce avoidable environmental impact through everyday operational decisions. Each sector has a different role to play.
- 01
Thoughtful use of resources
Prioritise appropriate chemical use, efficient laundry processes and attention to water and energy demand.
- 02
Less avoidable waste
Look for opportunities to extend linen life, reduce food waste and make considered packaging choices.
- 03
Evidence before claims
Build a clearer understanding of operational impact before communicating quantified progress.
These are our priorities and commitments. Verified group-wide environmental targets and performance data are not yet published here.
05 / CAREERS WITH PURPOSEPEOPLE MAKE THE DIFFERENCE
Bring your skills.
Make a difference.
Meaningful work happens in everyday moments.
A welcoming room. A well-run workplace. A customer who feels looked after. Across UFSS, different skills contribute to the quality of someone else’s day.
Our operations span the UK, Brazil, Morocco, India, Bangladesh and China. We value care, reliability and a willingness to learn. Explore the areas of our group and tell us where you could contribute.
Introduce yourselfWe welcome expressions of interest. The areas below describe our work, rather than currently advertised vacancies.
CARE • COMMITMENT • CURIOSITY
Find purpose
in what you do.
01Facilities & essential servicesCleaning · Housekeeping · Laundry · Maintenance+
Practical work that helps keep spaces safe, welcoming and ready for use. These teams bring attention to detail and dependable service to a wide range of customer environments.
Register your interest02Hospitality & wellbeingCoffee & food · Guest experience · Spa & wellness+
People-facing work built around a thoughtful welcome, consistent presentation and care for the customer experience across Oak & Bean, United Stay and Khamam Spa.
Register your interest03Technology & business supportDigital operations · Coordination · Customer support+
Help connect people, information and the working day. This area brings together the digital and organisational skills that support professional service businesses.
Register your interest06 / INVESTORS & STRATEGIC PARTNERSA LONG-TERM PERSPECTIVE
Real-world needs.
Long-term ambition.
Seven brands and operations in six countries give our group an international perspective. We welcome partners who share our focus on invention, thoughtful growth and operational quality.
Sector diversity
Exposure to distinct customer needs across business services, digital operations and consumer experiences, alongside the INSUCOOL product concept in development.
01 / OUR PORTFOLIOComplementary expertise
Opportunities to connect facilities, laundry, accommodation and technology where collaboration creates value.
02 / OUR CONNECTIONSOperational focus
A growth ambition grounded in service delivery, clear responsibilities and the strength of each specialist brand.
03 / OUR APPROACHCorporate information only. This website is not an offer of investment and does not publish financial forecasts or investment returns.
07 / LATEST NEWSPERSPECTIVES & DEVELOPMENT NOTES
Ideas. Perspectives.
What comes next.
Get to know the thinking behind our group and the ideas shaping its next chapter.
08 / MEDIA CENTREA CLOSER LOOK AT OUR GROUP
The people.
The work. The stories.
Watch our group film, explore the INSUCOOL concept or contact us for media information.
09 / LET’S CONNECTA CONVERSATION STARTS HERE
What could we
build together?
A service requirement. A new partnership.
A shared ambition. We’d like to hear from you.
+44 (0)20 7183 5531 [email protected]
United Facilities Support Services Ltd
2 King Street, London E13 8DQ